Easychatdesk
EasyChatDesk is an all-in-one platform blending live chat, AI automation, and help desk ticketing. It helps 3,900+ users manage support, qualify leads, and accelerate sales.
EasyChatDesk is a unified customer service platform designed for ecommerce businesses, agencies, and startups (trusted by over 3,912 users). It combines real-time communication, ticketing, and automation to handle support, sales, and marketing needs from a single team inbox.
The platform offers a comprehensive feature set to manage customer interactions efficiently:
- Live Chat Widget: Instant messaging with proactive chat, visitor context, and lead forms for sales acceleration.
- AI Chatbot & Automation: Provides 24/7 self-service using a knowledge base, intent detection, and auto-routing to agents.
- Help Desk Ticketing: Convert chats to tickets with one click, manage SLAs, priorities, and use macros for efficient omnichannel support.
- CRM & Mobile Apps: Capture leads, sync transcripts, and manage support on the go via dedicated iOS and Android apps.
EasyChatDesk integrates seamlessly with Shopify, WooCommerce, WordPress, Zapier, Slack, and GA4. It offers a free plan and a unique lifetime access option (one-time payment) for unlimited agents and chat history, providing a scalable and cost-effective solution.
See Easychatdesk in Action
Watch real tutorials and reviews to help you decide if this is the right tool for you.
This video shows the http://www.easychatdesk.com in action and how it works in the real world live chatting with customers, for either customer support or getting new leads and serving your customer better. A chatbot with AI will be available soon on the app.
